FREE shipping on all orders over $100

refund policy

At Sunday Culture, we want you to love your candles as much as we do! If you're not 100% happy with your order, we've got you covered.

Returns & Exchanges

We accept returns within 7days of purchase for the following reasons:

  • Changed your mind? No problem – we offer store credit or an exchange.
  • Received the wrong item? We’ll replace it at no extra cost.
  • Item arrived damaged or defective? Send us a photo, and we’ll sort it out with a refund or replacement.

To be eligible for a return:

  • Items must be unused and in their original condition.
  • Proof of purchase is required.

How to Return an Item

Email us at hello@sundayculture.co.nz with your order number and reason for return.
We’ll send you return instructions.
Once we receive the item, we’ll process your refund, exchange, or store credit.

Refunds

  • Refunds are issued to your original payment method within 5-7 business days.
  • Return shipping costs are covered by the customer unless the item is faulty.